Pembrokeshire Counselling service

Pembrokeshire Counselling Service

Supporting Emotional Wellness

Welcome to Pembrokeshire Counselling Service
Free confidential counselling for people living in Pembrokeshire
An independent charitable organisation working to professionally recognised standards.
For more than 25 years we have helped local people overcome difficulties with their thoughts,
feelings, life events, work & relationships.

About PCS

PCS is a registered charity which seeks to offer free independent confidential counselling for 
anyone living in Pembrokeshire who wishes to improve their mental health and well being. 
While we offer free counselling, we welcome donations from the public to enable us to continue to 
provide this service. 
Many of the people who see our counsellors are experiencing difficulties with their thoughts, 
feelings, life events, work and relationships. Often the issues they face include loss, anxiety, low 
self-esteem, stress, loss of confidence, relationship problems, anger, panic or constant low moods 
and feeling down. 
We offer short term Person Centred Counselling in a private confidential setting at one of several 
approved locations in Pembrokeshire. Depending on room availability this could be somewhere 
such as a local Health Centre, Hospital or Pembrokeshire College. 
We offer confidential counselling. No-one, including your doctor, employer or family, will be 
advised that you are attending counselling, without your agreement and written permission. We 
generally meet with persons aged 18 +. 
All of our counsellors hold appropriate qualifications for the work they undertake. These 
qualifications are recognised by national accredited bodies such as the BACP, UKCP and ASIIP. 
Each counsellor receives regular supervision by fully qualified counselling supervisors. 
Pembrokeshire Counselling service is a group member of the BACP and abides by the British 
Association for Counselling and Psychotherapy (BACP) Ethical Framework for Good Practice in 
Counselling and Psychotherapy and is subject to its professional conduct procedures. 

Seeing A Counsellor


Anyone wishing to see a counsellor from PCS can refer themselves by calling our phone number: 
01437 768708 
When you call, you will be connected to an answer phone and asked to leave your name and contact 
number. Please include in your message when is a convenient time for one of our qualified 
counsellors to call you back to speak to you confidentially. 
When a counsellor calls you, they will discuss with you the right course of action available for you 
to take, which could include our counsellor suggesting another agency or organisation better placed 
or more appropriate for your particular circumstances. We actively seek to work with other 
organisations and services to ensure the best possible use of resources and to ensure the best interest 
of those who contact us. 
If you and the counsellor decide that PCS can be of help to you we will put your name on our 
waiting list. We always have a waiting list to see a counsellor and waiting times can exceed three 
months. We are able to provide callers, who are unable to wait this long for our service and have 
sufficient funds, with details of approved private counsellors. 
When a counsellor becomes available to see you they will contact you by phone, introduce 
themselves and provide all the information you will need to successfully meet for your first session. 
It is important that you arrive at the appointment agreed with you on time. If for any reason you are 
unable to attend, we ask that you contact your counsellor immediately via the contact details they 
have provided to you. 
Join/Support PCS
Pembrokeshire Counselling Service regularly has vacancies for appropriately qualified volunteer
counsellors, or volunteer counsellors currently studying for a BACP or UKCP qualification. All our
counsellors must be qualified , or working towards qualification, to the appropriate standard
recognised by BACP or UKCP. PCS counsellors are provided with free supervision and may be
offered a mileage allowance to attend our approved counselling venues. New counsellors are
accepted on the basis they remain with PCS for 3 years, agree to see 3 clients a week, attend
supervision regularly and attend 2 one day CPD training days held by PCS each year. Anyone
wishing to apply should send an e-mail expressing their interest to

Pembrokeshire Counselling Service welcomes active support from the public, other voluntary
organisations, business and commercial enterprises and statutory authorities. Friends and Supporters
of PCS are invited to raise funds and offer or find sponsorship. To become a Friend or Supporter of
PCS please contact us on 01437 768708 or by email to
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Contact PCS


To contact PCS with regard to our services or to discuss any administrative matter, please call and 
leave a brief message on our answer-phone together with your name and contact details. We aim to 
reply to your call within 48 hours. Messages may also be send by e-mail to 
If seeking or expecting a telephone reply from us, please include in your message when is a 
convenient time for that call and indicate whether we may identify ourselves as calling from PCS if 
someone other than yourself answers the call or if the call is transferred to an answer phone service.